Friday, February 1, 2013
Pay Online
Exciting news. Our library finally allows patrons to pay their fines online! Check it out. The added bonus is we can know accept credit cards - something patrons have always been asking for. So far the system has worked out great, though we are charged for each transaction and there is no minimum on what a patron can pay, so we lose money from time-to-time when someone pays a small fine. The best thing is for those with accounts that are blocked that are looking to place holds or access the database, they can now pay (and clear their account) 24/7 with no need to wait until the library opens. It will be interesting to see how this changes the amount of blocked users - now that they have more control/options over clearing their accounts. The only real drawback is with the receipt. PayPal (who processes the transactions) only shows the payment total. It doesn't give a breakdown of items, which makes for more work when a patron pays and then contests a fine.
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